You will find below the 2 steps necessary to make your first upload successful and get your forecasts in a few clicks.
Step 1: Read the article How to prepare your first file for upload
First of all, note that the first import wizard is a special version of the import wizard accessible on our platform.
This version resets your account and therefore erases all SKUs from it.
You should also know that by default your account is capped at 50 SKUs on the platform, even if your file contains many more references. If you wish to increase this limitation of your account you must take a paid subscription.
Step 2: Follow the tutorial First contact with the upload wizard
The tool then launches the upload process, which may take some time depending on the size of your upload. A file consolidated by period will be faster to upload than a file of customer orders that must be consolidated.
For example, currently, a file of 80,000 customer order lines can take up to 89 seconds to be imported.
You will receive a notification by email, once the upload is complete with full status.
If everything goes well, at the end of the upload process, you should be able to see up to 50 forecasts in your account.
If you face any issue at this stage, please contact us via the platform interface or at firstname.lastname@example.org.